Fowey Harbour Commissioners
Your personal data
Fowey Harbour Commissioners (FHC) take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
What we need
FHC will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location based information. This does however include name, address, email etc.
Why we need it
We need to know your basic personal data in order to provide you with the products and services you have requested from us. We will not collect any personal data from you we do not need in order to provide and oversee these services to you.
What we do with it
All the personal data we process is processed by our staff in the UK however for the purposes of I.T. hosting and maintenance this information is located on servers within the EEA. No third parties have access to your personal data unless the law allows them to do so.
We have a data protection regime in place to oversee the effective and secure processing of your personal data.
How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details, transaction history) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
What we would also like to do with it
We may however like to use your name and email address to inform you of our future offers and similar products. This information is not shared with third parties and you can unsubscribe at any time via phone or email.
What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, email: firstname.lastname@example.org, your email will be forwarded to the relevant person who will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).